Conversational AI Vs Chatbots: Which Conversational Platform to Choose in 2024?
Chatbots vs Conversational AI: Know the Difference
What sets DynamicNLPTM apart is its extensive pre-training on billions of conversations, equipping it with a vast knowledge base. This extensive training empowers it to understand nuances, context, and user preferences, providing personalized and contextually relevant responses. Today’s businesses are looking to provide customers with improved experiences while decreasing service costs—and they’re quickly learning that chatbots and conversational AI can facilitate these goals. AI-based chatbots, on the other hand, use artificial intelligence and natural language understanding (NLU) algorithms to interpret the user’s input and generate a response.
These technologies have evolved significantly and continue to progress, unlocki...
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